Effective Date: December 2025 | Last Updated: December 2025
These Terms and Conditions ("Terms") govern your participation in the EasyBook Rewards Program ("Program"), operated by EasyBook ("we," "us," "our"). By participating in the Program, you agree to be bound by these Terms.
The EasyBook Rewards Program is a loyalty program that allows eligible participants to earn EasyCoins (loyalty points), achieve membership tiers, receive referral rewards, and enter prize draws ("Sweepstakes") by making bookings through the EasyBook platform at participating businesses ("Rewards Partners").
To participate in the Program, you must:
To enroll as a Rewards Partner, businesses must:
Automatic Withdrawal: If a Rewards Partner unpublishes all of their venues, they will be automatically withdrawn from the Rewards Partner program. This includes removal from active discount campaigns, expiration of pending campaign invitations, and application of the 30-day cooling-off period for re-enrollment.
The following are not eligible to participate:
You may earn EasyCoins through the following activities:
| Activity | EasyCoins | Conditions |
|---|---|---|
| Welcome Bonus | 500 | One-time upon account verification |
| Completed Booking | 2 per 100 ALL spent | At Rewards Partners only (2% cashback) |
| Client Referral | 300 | When referred friend completes first paid booking |
| Business Referral | 500 | When referred business receives first booking |
| Being Referred | 300 | Welcome bonus for referred users |
EasyCoins can be redeemed at a rate of 100 EasyCoins = 100 ALL.
Your membership tier may increase your earning rate:
EasyCoins may expire after twenty-four (24) months of account inactivity. Activity includes any booking, redemption, or referral activity. We will provide reasonable notice before expiring EasyCoins.
EasyBook reserves the right to adjust EasyCoins balances in cases of:
| Tier | Lifetime EasyCoins Required |
|---|---|
| Bronze | 0 |
| Silver | 1,000 |
| Gold | 2,500 |
| Platinum | 5,000 |
| Diamond | 10,000 |
Benefits vary by tier and may include:
EasyBook reserves the right to modify tier thresholds, benefits, and structure with reasonable notice to participants.
Rewards may include merchandise, vouchers, experiences, and other items as offered in the Rewards Catalog. Availability is subject to stock and may change without notice.
To redeem EasyCoins:
To earn referral rewards:
| Referral Type | Conversion Requirement | Window |
|---|---|---|
| Client to Client | Referee's first paid booking | 30 days |
| Client to Business | Business receives first booking | 60 days |
| Business to Business | Business receives 10 bookings | 90 days |
| Type | Referrer Receives | Referee Receives |
|---|---|---|
| Client to Client | 300 EasyCoins | 300 EasyCoins |
| Client to Business | 500 EasyCoins + 5 draw entries | 3,000 ALL platform credit |
| Business to Business | 1,000 ALL platform credit | 500 ALL platform credit |
Additional bonus rewards are available upon reaching referral milestones (3, 5, and 10 successful referrals).
The following are prohibited:
Referrals are subject to fraud detection. We may:
Where required by law, no purchase or payment is necessary to enter or win. Alternative method of entry may be provided.
| Activity | Entries | Frequency |
|---|---|---|
| Completed Booking | 1 | Per booking |
| First Booking Bonus | 5 | One-time |
| Referral Bonus | 3 | Per referral |
| New Business Bonus | 1 | Per business |
| Monthly Activity Bonus | 2 | 5+ bookings/month |
| Tier | Multiplier |
|---|---|
| Bronze | 1x |
| Silver | 1x |
| Gold | 2x |
| Platinum | 2x |
| Diamond | 3x |
Sweepstakes void where prohibited or restricted by law. Participants are responsible for determining the legality of participation in their jurisdiction.
EasyBook reserves the right to:
We will provide reasonable notice of material changes.
EasyBook may terminate the Program at any time. Upon termination:
We may terminate your participation if you:
Upon termination, all accrued EasyCoins and benefits are forfeited.
The Program is provided "as is." We do not guarantee uninterrupted access or availability.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EASYBOOK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL EASYBOOK BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR PARTICIPATION IN THE PROGRAM.
OUR MAXIMUM LIABILITY SHALL NOT EXCEED THE VALUE OF EASYCOINS IN YOUR ACCOUNT AT THE TIME OF THE CLAIM.
Participation in the Program requires collection and processing of personal data. Please review our Privacy Policy for details.
By participating, you consent to receive Program-related communications via email. You may opt out of promotional communications.
These Terms are governed by the laws of Albania, without regard to conflict of law principles.
Any disputes shall be resolved through binding arbitration, except where prohibited by law.
If any provision is found invalid, the remaining provisions continue in effect.
These Terms, together with the EasyBook Terms of Service and Privacy Policy, constitute the entire agreement regarding the Program.
For questions about the Program, contact us at [email protected].
The Sweepstakes are sponsored by EasyBook.
Each Sweepstakes campaign has defined start and end dates published in the campaign details.
Winners are selected within seven (7) days of the campaign end date.
Odds of winning depend on the total number of entries received.
A list of winners may be obtained by contacting [email protected] within sixty (60) days of the draw date.
By participating in the EasyBook Rewards Program, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
EasyBook reserves the right to interpret these Terms in its sole discretion. These Terms are subject to change. Please check regularly for updates.